Please read these Terms and Conditions carefully before using the Amy-zing Creations GB site. Your access to and use of the Amy-zing Creations GB website is conditioned on your acceptance of and compliance with these Terms. These terms apply to all visitors, users and others who access or use the site. We reserve the right to adjust the terms and conditions as required.

Amy-zing Creations GB is a trademarked and registered company and refers to the owners of the website. The business address is: 65 Regent Court, Basingstoke, Hampshire, RG21 4HP 

1. Use of website

1) Our website is available to all without the need to register your details
2) Although it is permitted to print or download material for personal viewing and research and to help demonstrate what we do and the service we provide for you, family and friends it is not permitted to republish on or off line without our permission.
3) The intellectual property is owned by our licensors and ourselves. No part of the website whether photography or material of any description can be reproduced, modified, distributed or displayed without our permission
4) All finished creations were created by Amy-zing Creations GB and are the property of Amy-zing creations GB for the sole use of Amy-zing Creations GB. Any attempt to copy them is forbidden.

2. Payment

1) Payment is required before we begin making your keepsake. Payment can either be made at the point of sale on our on line shop via BACS.

2) If purchased on line you will receive an order confirmation number and confirmation e-mail. Please ensure the details of the order and address are correct as this is your responsibility
 3) Once you receive an order number please contact for address to send them. Please state your reference number when sending your items either on a note inside your parcel or on the box.
4) All orders will be dispatched according to the stipulated timeframe but only once payment has been received.
5) If your keepsake is required for a specific date it is your responsibility to make this clear to us in writing via email or clearly written on the outside of your packaging.
6) We cannot guarantee special requests but will always try our hardest to meet customers’ needs.
7) If you are at all unsure about the quality of clothing required please contact us prior to sending to discuss.
8) We cannot be responsible for any lost items that you send to us
9) Occasionally there may be small price changes which will be indicated on the website. However if this changes before we receive your items the price paid will be honoured for 6 months after payment.

3. Delivery

1)  We use Royal Mail to send you your keepsake and they should arrive within 4 days of postage. (time frame can vary for outside UK)
2) We can request for your package to be left in a safe place but we cannot take responsibility for loss or damage once left.

4. Returns and Refunds

1) We pride ourselves on the quality of our product but if any item arrives damaged or is not the product you requested you must inform us within 7 days of receipt of your keepsake.

2) Where the fault is ours, your can return the item (cost payable by customer.) We will rectify the issue and return free of charge.

3) We are experienced in designing and using the materials you send us and take great care to create a wonderful keepsake for you. However please ensure that if you have any specific requests you let us know in writing with your garments, or via email quoting your reference number.

4) All keepsakes are personal and unique as they are made from your special clothing. Therefore no one keepsake is exactly the same. There will be variations due to the type of material used, stretchiness of fabric, age of fabric and patterns. Even the most worn fabrics make up the loveliest keepsakes but we recommend washing all items prior to sending to us. Although we use all the best quality parts of the clothing there can be small areas, which cannot be avoided especially if the material is very worn or very loved adding character and memories